We are a full-service market and social research agency based in Adelaide, South Australia with specialist skills in field and data processing, reporting, and strategic consulting. In particular, we take care to provide high quality and reliable field and research services at competitive rates, which is what our clients would be likely to suggest as one of our core strengths.

As a member of the Australian Market and Social Research Society, we are committed to high quality, ethical research. Our scope includes consumer, business and general public surveys, benchmarking/longitudinal tracking work, stakeholder and government research, and customer service experience evaluation.

Our Service Pillars

Proaction

We engage in continual education about the market to inform and anticipate research needs.

Interaction

Using the best measurement methods to capture accurate opinions, attitudes and reactions.

Benefaction

To make a difference through the highest quality research outcomes for the benefit of our clients, respondents and employees.

Reaction

Delivering the highest quality experience in dealing with all stakeholders, internal and external.

Satisfaction

That feeling you get when you feel nourished, energised and genuinely looked after is what we are all about!

What we do

“We really enjoy working with Luke and the Action Market Research team. They do all of our quantitative data collection, and our qualitative research recruitment. Their experience and technical knowledge is second to none, and the quality of their outputs is very high. They’re also very responsive and accommodating, making every job with them an enjoyable, stress-free experience.”

Marianne Campbell
Mint Research

“Luke and the team at Action are always there to help. No task is to big or too small and they always get the job done on time and to budget. They were an incredible support for us through managing South Australia’s largest consultation process ever (Nuclear consultation in 2016). We’ve worked with the Action team for several years now on both Government and commercial research projects and across qual and quant methodologies. They really have become an extension of our team.”

Sarah Zanker
Account Director Colmar Brunton