Proaction

We engage in continual education about the market to inform, initiative and anticipate research needs.

With over 20 years’ experience in the market research industry we know about the trends (old and new) and always seek to keep our fingers on the pulse with new methodologies and innovative research interventions.

We offer tailor-made research designs suited to your needs and level of experience.

Our background as a dedicated fieldwork supplier provides us an in-depth understanding of all the things to look out for when it comes to asking the right kinds of questions to get you the best types of answers!

Interaction

Using the best measurement methods to capture accurate opinions, attitudes and reactions.

Data collection capabilities include on-site telephone interviewing (CATI), focus group/depth interview recruitment, online and web-based interviewing, intercept interviewing, mystery shopping, mail out surveys, data processing, coding and dashboard design.

Our CBD offices can host, manage or run focus groups and face-to-face interviews.

We also offer discrete choice modelling technology to help you better understand the decision-making process of your customers / market segments.

Reaction

Delivering the highest quality experience in dealing with all stakeholders, internal and external

We pride ourselves on high-quality work delivered in timely fashion, customised to suit your needs. Our company is underpinned by the core values of teamwork, trust, openness. We take full responsibility for each project’s function and seek to build our relationships with you at the same time.

Client service and communication are our key priorities – we like to engage in regular conversations, meetings and discussions with you to ensure we are meeting your needs.

Our reporting includes ready to use simplified documents and key finding presentations that allow you to become the expert on the research material.

Benefaction

To make a difference through the highest quality research outcomes for the benefit of our clients, respondents and employees.

Our research experience includes working for state government and federal agencies, local councils and political polling. We also engage in customer service tracking and benchmarking work; event evaluation, product and ad testing; campaign development and client surveys.

All interviews are conducted by trained interviewers and all team members are required to undergo a project briefing prior to working on the study, to inform them of the project specifics, review any pronunciations and definitions, run through a dummy interview and answer any questions they have.

We employ a diverse range of South Australians with an inclusive focus on everyone we work with.

Satisfaction

That feeling you get when you feel nourished, energised and genuinely looked after is what we are all about.

We recently undertook a 6-month in-house employee engagement program with all our staff and found that our employees rank working at Action Market Research higher than the State’s average customer satisfaction score with the South Australia (7.8 to 6.3 more broadly). We believe in active continual improvement, both in terms of how we operate internally, and also externally with everyone else we come into contact with.

Give us the opportunity to show you what we are all about, and you can make your mind up from there!

Proaction

We engage in continual education about the market to inform, initiative and anticipate research needs.

With over 20 years’ experience in the market research industry we know about the trends (old and new) and always seek to keep our fingers on the pulse with new methodologies and innovative research interventions.

We offer tailor-made research designs suited to your needs and level of experience.

Our background as a dedicated fieldwork supplier provides us an in-depth understanding of all the things to look out for when it comes to asking the right kinds of questions to get you the best types of answers!

Interaction

Using the best measurement methods to capture accurate opinions, attitudes and reactions.

Data collection capabilities include on-site telephone interviewing (CATI), focus group/depth interview recruitment, online and web-based interviewing, intercept interviewing, mystery shopping, mail out surveys, data processing, coding and dashboard design.

Our CBD offices can host, manage or run focus groups and face-to-face interviews.

We also offer discrete choice modelling technology to help you better understand the decision-making process of your customers / market segments.

Reaction

Delivering the highest quality experience in dealing with all stakeholders, internal and external

We pride ourselves on high-quality work delivered in timely fashion, customised to suit your needs. Our company is underpinned by the core values of teamwork, trust, openness. We take full responsibility for each project’s function and seek to build our relationships with you at the same time.

Client service and communication are our key priorities – we like to engage in regular conversations, meetings and discussions with you to ensure we are meeting your needs.

Our reporting includes ready to use simplified documents and key finding presentations that allow you to become the expert on the research material.

Benefaction

To make a difference through the highest quality research outcomes for the benefit of our clients, respondents and employees.

Our research experience includes working for state government and federal agencies, local councils and political polling. We also engage in customer service tracking and benchmarking work; event evaluation, product and ad testing; campaign development and client surveys.

All interviews are conducted by trained interviewers and all team members are required to undergo a project briefing prior to working on the study, to inform them of the project specifics, review any pronunciations and definitions, run through a dummy interview and answer any questions they have.

We employ a diverse range of South Australians with an inclusive focus on everyone we work with.

Satisfaction

That feeling you get when you feel nourished, energised and genuinely looked after is what we are all about.

We recently undertook a 6-month in-house employee engagement program with all our staff and found that our employees rank working at Action Market Research higher than the State’s average customer satisfaction score with the South Australia (7.8 to 6.3 more broadly). We believe in active continual improvement, both in terms of how we operate internally, and also externally with everyone else we come into contact with.

Give us the opportunity to show you what we are all about, and you can make your mind up from there!